QR Code

Staff shortages in restaurants: how a QR code takes pressure off the floor team

Labor shortages have become one of the biggest operational challenges facing restaurants in Portugal. Holding service quality steady with a smaller team calls for smart solutions that strip out repetitive tasks and make the best use of the floor staff's time.

A waiter serving a tray of fresh orange cocktails on a restaurant terrace.

Cutting steps out of service

Handing out paper menus and collecting them again eats up precious minutes at every table. When the customer sits down and finds a QR code waiting, they start reading immediately, entirely on their own.

That independence saves the floor team unnecessary trips. Staff no longer walk back and forth just to drop off a menu or wait for the customer to make up their mind, which cuts physical fatigue and frees time for higher-value work.

Focus on the welcome, faster service and less stress

With the burden of explaining the menu in detail lifted — a job the digital menu does through clear descriptions, photos and/or videos and an allergen list — the server's attention goes to welcoming guests, getting food out quickly and turning tables faster.

The team works with less stress through the busy periods, which reduces staff turnover and makes the restaurant a better place to work.

Maximum productivity with the Akuti Digital Menu

QR code technology doesn't replace the human element, it reinforces it. With the Akuti Digital Menu your team gains a daily ally that answers customers' questions about the food, translates the menu for tourists and keeps the workflow moving.

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