Legislation
How Portuguese law treats digital menus
Regulatory compliance in the Portuguese restaurant trade demands care with the information you put in front of the customer. Moving from paper to a digital menu is accepted and encouraged by the inspecting authorities, provided it meets the legal requirements that apply to food and drink service.
Mandatory legal requirements on the menu
National law establishes that the customer must have clear, visible and unambiguous access to certain information before ordering. A digital format meets those requirements perfectly when it is structured the right way.
Allergens and food intolerances
The 14 allergens requiring mandatory declaration have to be tied to each dish or drink. A digital format makes them easy to spot, through clear icons or search filters.
Prices with VAT included and the applicable rate
Every price shown must state explicitly that VAT is included, and identify the rate that applies when asked.
Declaring the cover charge and extra services
The menu must state clearly that no dish, food or drink — the cover charge included — can be billed if the customer did not request it, or did not consume it.
Access to the Electronic Complaints Book
Providing direct access to the Electronic Complaints Book, through a link supplied by the establishment, gives the restaurant full transparency in the digital environment.
Full compliance, no worries, with the Akuti Digital Menu
Keeping printed menus in line with constant changes to the law means continuous cost and the risk of fines over missing information. The Akuti Digital Menu platform keeps your restaurant legally compliant, building in allergen icons, transparent prices and mandatory notices without any fuss.
Protect your business against penalties and give your customers complete transparency.